W Chicago Lakeshore - Chicago

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I'll just do bullets becaude this could go forever if I wrote everything out: BAD: 1. Parking overnight is $48.00 2. Valet staff was hard to find at night. One actually made me feel bad. 3. I requested a non-smoking King room and they put me in a smoking room with two smaller beds. This was definitely wrong of them to do!!! I asked if they could at least give me free parking then and the answer was "NO". 4. Bar downstairs was inconveniently placed. 5. Location is too far from Michigan in my opinion. GOOD: 1. Ummmmmmmm. Nice style?

It is a very hip hotel but the but the carpeting esp in the elevator needed an upgrade. The staff is very helpful. The only other nuisance I remembered was that it took a very long time and I even let it ring off the hook when I called the conceirge. WE also noticed snot on one of our bedsheets. This was really unexpected. Location was very good.

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Supreme stay... Make sure you get a lake side view. City views are awful.

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I was really pleased with most aspects of the hotel. Our room was on the 27th floor of 33, which gave us a great view. There was even a telescope by the elevator bank so we could look out over Lake Michigan and the Navy Pier while we waited. The beds were very comfortable, the Bliss amenities in the bathroom were great (but they only provided one bathrobe), the ambiance was hip and trendy, and the location couldn't be beat. I ordered breakfast from room service, and while it arrived quickly, it certainly wasn't worth the price. There were coffee shops, convenience stores, clubs, restaurants, and shopping all within walking distance, and we never had to wait more than a minute for a cab. As two 20-something females, we loved the place and certainly would recommend it to others.

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shitty service and did not give me the room i reserved and made me wait 1 hour to get a room because they were behind on housekeeping

Definitely a bit of a "party location" and the condition of the place is a bit tired around the edges. The rooms are surprisingly quiet. Tried to have breakfast at the restaurant one day - both the food and service were bad. Still a fun place to stay - but once is probably enough.

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The W was clean and classy. The best I've stayed in for the price. Loved the decor and atmosphere. Great location! Navy Pier and the Beach are right across the street! Would definitely stay again!

Excellent location, especially with Lake Michigan view. Very modern and up to date technologically. Bathroom a bit on the smallish side but serviceable. Oddly has a shuttered window from bathroom into bedroom area. Certainly a very good deal during this economy. Would not hesitate to return.

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Paid for a city view but received a lake view which was fine for us! Room was modernly decorated. 24-hour room service was nice to have but costly of course. They gave us 2 coupons for 2 free drinks at their bar which had excellent drinks. Also had free parking with our reservation through hotels.com which is always a plus in Chicago.

If you want to go to a nightclub/hotel combo, this is for you. If you have a family, don't. The shuttle service "Acura" is a joke - hours are useless for tourists and it does not include return service. The staff is very slow to respond to requests. The pool is a lap pool only. The W caters to the young, beautiful, and think they are rich crowd. If you think you are or want to be - stay here.

The view of the Lake was beautiful and looking out to the Navy Pier. The beds were super comfortable. The service and the service people were rude and not very helpful when trying to get information concerning things around the area. There was no direction given on what the process of the hotel was for luggage delivery, car delivery, etc. Very, very expensive for extras in the hotel. I will never go back to this hotel.

It was our 10 year anniversary and I wanted it to be special. 1. room type was wrong 2. wine and cheese ordered for delivery for when we got there, never showed up. When called to complain, still did not send it. 3. Room key did not work 4. when complaints were made, the staff didnt seem to care at all. 5. impersonal & unfriendly 6. Small rooms 7. Lobby bar & staff nice. Nice to sit outside and look at lake. 8. Appetizers were good 9. Good location

This was a little pricey, but the location and service were great.

Ideal hotel for 20-somethings who are in constant need of a party --music pumped through hotel lobby and elevators, 24/7. My door did not slam shut and I constantly had to remember not to leave it open. Room service was slow. The room was nice, clean, plush. Great view of Lakeshore Drive and The Navy Pier.

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LOVE THE W-HOTEL PLEASE KEEP ME ON YOUR EMAIL FOR THIS HOTEL

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Ths W hotel is pretty run down, they allow pets, bikes and there were a lot of kids. They let us check in eearly but told us the King size bed room we booked was not abvailable, so they gave us a "higher" (as in longer elevator waits) with a "city" (ok rooftops) view. Other people we were meeting checked in and got King Beds, so basically, they are full of it. Four Seasons is way better.

Great hotel Great location. Highly recommend it.

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The beds are so incredibly comfortable and the room decor is very modern!

as an fyi . the bathrooms have shutters that open out into the room. Not a good thing if you are sharing the room with a friend and want a little provacy . Rooms were small. go with a suite if you are hoping for some room to walk around in your room. you are paying for the view. that was very nice

We've stayed here twice now and loved it both times. The shower is open to the whole room which is fun if you come with your significant other...wink wink, nudge nudge. Great hotel for a romantic night away from home. The lobby bar is swanky, the cocktails are delish and so is the food. And let's not forget the fabulous Bliss spa products! And the pillows!

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Great Hotel with what you can expect from a W hotel. The rooms are not big but well furnitured / decorated. Everything was good, the staff was nice, etc. Had DJ on the lobby the two nights I've stayed and people drinking / chatting at the bar. The Wiskey Bar on the 33th floor has a nice view of the city / Navy Pier... It's worth for a great weekend. Mainly young people at hotel

My wife and I booked a spectacular room and it lived up to its name. The room was very comfortable and the view was outstanding. We will stay here again.

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The hotle was located in an excellent location. The hotel had a nice style to it and I was very satisfied. Now the downer: The mini bar and snacks were VERY overpriced. For a regular can of Coke was $4.00 and $6.00 for bottled water (not a gallon). I do not care if was in the middle of the dessert I am not going to spend $6.00 for bottled water. There was a 7eleven a block away and stocked up on snacks. So it wasn't a big deal.

Wanted to try a W hotel for some time. This one by the lake seemed cool, from the outside, but... I was checking in at night and the music in the lobby/bar/disco was so loud I could hardly hear the front desk staff. Because it was SAT night, people were all drunk in the elevators and loud. The bedroom is ok, but the bed too high and a bit too hard. Then the shower has no door, so half of your body is feeling cold all the time you're in the shower. For $100 less, I wouldn't mind, but not at the rate I paid.

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my wife and stayed here for our anniversary and it was a wonderful place. the location is close to everything.

We only stayed for one night, but it was extremely pleasant. The staff at the front desk made us feel welcome from the moment we arrived. The beds were very comfortable. Room was a bit on the small side...certainly did not seem like 520 sq. feet. Also, why in the world would they have shutters that open to the bathroom is anybody's guess. We thought that was the worst feature of the hotel room. One would think that privacy in the bathroom would be the way it is designed. The 24 hour fitness center on the 7th floor was outstanding. Modern aerobic equipment and state of the art exercise machines. Free granny smith apples and filtered water, all you can drink and towels. Our room included valet parking which was very convenient. We would highly recommend this hotel to anyone who wants luxury at a very reasonable price.

Our view of Lake Michigan and Navy Pier was outstanding. The room was rather dusty, which was disappointing. The beds were a little stiff. It was a great stay despite the dust. We loved the bathroom with glass wall and shuttered pass-through to the rest of the room. We WOULD recommend the W to others.

We definately got our money's worth! It was so nice to have parking included becasue that saved us $49. The staff was very accomodating and let us check in early so we could get to the Cubs game on time and I know we will be staying there again! It was close to everything we wanted downtown as well. Great weekend!

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This is a terrific hotel, at a great location, with everything you should expect from a hotel. Beautiful lobby, beautiful view, well, beautifull everything. We are going back as soon as possible.

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