Marriott Chicago O'Hare - Chicago

Many hotels to choose from in this area but this hotel showed its age. Meeting rooms were acceptable. Hotel room was small and dated. Pillows were like a sheet of paper once your head was placed on them. Local area was culturally void. Close access to rail service.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

This hotel was great, everything was clean and the staff was very friendly and helpful. The locations is great, very close to the airport and right next to I-90. The beds were very comfortable and the there is a great in/outdoor pool. My only complaint is that I had to pay for parking which was $24 a day or $30 for Valet. I did not know I would have to pay for parking until I checked in and it made me very made because the parking lot was completely empty. There was no need to have to pay for parking or a need for Valet. Other than the ridiculous parking fees, the hotels was great.

hotel provides a great location for those who need to have access to the loop but don't need to stay there. The CTA is handy and efficient. The bathroom was very small

Bu konuk bir yorum yazmadı.

The hotel was nice, could use some upgrades. The layout was a bit confusing we were in the B wing and it was a long walk to our room. Room service was excelent, as was house keeping. The L station was convient and about a 45 min ride downtown. My only complaint is the parking it was $24 per night (used to be free). I have family in the area who wanted to come visit but they also had to pay for parking, it would be nice to have short term parking available for free.

I have notice no water in the hotel exept one in the room by 5$! and in the reception in the day time and when I asked for a water bottle they told me it is 2.8$ in the bar!, Second thing: No microwave, No freezer, No free internet as most of the hotels provide and they took from me 60$ to be in hold for a week after I left.

Bu konuk bir yorum yazmadı.

The nightmare began when we got there. I had been coming here all my life. As a kid, we would come and stay for an overnight and use the great pool. The last time I came was 2004 -- when parking was still free. When I booked with hotels.com, they confirmed that parking was free. WRONG! I met my friend there - we had two cars and they wanted $22.00 a night per car. Well, there goes our small budget getaway. The manager on duty that night wouldn't have anything to do with it. He had no interest in what I had to say and just turned away. He offered zero assistance. It took us 3 hours to settle with hotels.com who only reimbursed us for one parking. Next, we booked a "full breakfast" room. I called when booking to fully understand what this meant. I asked at the front desk upon checking in. I confirmed by calling the front desk the night before breakfast. And each peson we spoke to said the same thing: you just order whatever you want - at the restaurant or room service and it's free. When checking out -- there it was - our breakfast amount -- on my bill. So I had to argue to get it off then. The person at the front desk did, but seemed completely confused as to why. Come two days later and there on my credit card bill was the breakfast bill with the additional parking fee of $22! Called the hotel who said I "was no longer in the system." But when I spoke with the MOD (manager on duty), he said he would personally take care of this and credit my card. (some redemption) Next, we went swimming our first night. It was nice. The next day, I put on my suit, went in the water and spa - and lo and behold the water/chemicals ate my suit or something. Literally, the materail just fell apart. Spoke to the MOD who was great - he reimbursed me for the suit (even though I am now out of a suit and girls know how hard it is finding a good-fitting suit). Some redemption there. Nice and very apologetic MOD. As for the room, it was just okay. Clean, but awfully small bathroom and no re

Bu konuk bir yorum yazmadı.

really nice except the breakfast buffet was all that good for the 16.95 price

Great hotel very nice and clean!

Note that you will have to pay for parking. Grocery store across the street stocks beer, wine and has a full deli. Downtown Chicago is approximately 35 mts away on the L however the Cumberland station is a 5 mt walk from the hotel. Great service - Mariott is taking customer service seriously. Hotel tends to host weddings and large social events so the weekend evenings tend to be noisy.

The staff was very professional and courteous. The room was very clean. Rooms next to the pool are a bit noisy, especially at nightime since you are able to hear the planes flying over from O'hare. One nice thing was having the option of preordering your breakfast for the following morning. They deliver your breakfast to your room promptly at a time that you pick. The food was average and the price was a bit high. Overall, it was a decent experience and we will stay there again.

Bu konuk bir yorum yazmadı.

Very friendly and helpful staff

Parking was way too expensive, $20 per night!!!!

"Overpriced for the rating"

Bu konuk bir yorum yazmadı.

Outstanding staff. Extremely friendly and helpful. Clean rooms, nice pool area. Felt very safe.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

While the hotel is accessible to the airport, the ability to get to Chicago and the surrounding areas is severly restricted due to CHicago Transit Authority work and road construction. Choose this hotel if you need quick and prompt access to the airport. It is an inconvenient destination if you are heading to Chicago or the Northshore. Incidental fees add up quickly at this hotel. Nothing is included in the room rate. Parking is $20 per night. Internet access, fax, copy, etc is all fee based. You are charged for lobby coffee.

This is not a typical Marriott. The quality and service from staff was well below my expectations. I would not recommend this hotel, nor would I stay there ever again.

This is my second stay at this hotel cause of its convenience, pleasant employee service, great bar/cafe, great reputation (you know what to expect and you get it), with reasonable rates for luxury rooms.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

great suttle service to airport

Great Hotel Good location

Bu konuk bir yorum yazmadı.

This hotel is great. It seems they give out the rooms with balconies overlooking the pool first, which is really nice. The balconies on those three floors all connect together, so you can walk from room to room on the outside. The pool was very well kept and very clean. The only complaint I have is that we had no working exhaust fan in the bathroom. Maybe there isn't supposed to be one, I'm not sure. I never reported it or I'm sure they would have moved us to a different room. It wasn't a big enough complaint to warrant moving rooms to me.

Bu konuk bir yorum yazmadı.

Bu konuk bir yorum yazmadı.

I was charged $20.00 dollars to park my car for one night, and even offered to park it for me for the price of $25.00. They charged for the internet connection, they charged for everything that they could.

We had a hard time with prepaid breakfast. We had to spend lot of time to prove our prepayment before they let us have breakfast. Staff did not explain what is included in this breakfast. Staff looked unprofessional.

Bu konuk bir yorum yazmadı.

We were able to check in early. OUr rooms overlooked the beautiful pool area. I enjoyed sitting on the balcony and watching our kids swim in the pool. The staff did an oustanding job of accomodating my every need.

Bu konuk bir yorum yazmadı.

Room was clean. Location to airport and 24 hour shuttle to and from airport made it ideal for our situation. We were picking our son up from the airport and his flight was delayed. It did not arrive until 3:00 AM. Without the 24 hour shuttle we would have needed to make other transportation arrangements.

Bu konuk bir yorum yazmadı.

Great room just not close to anything other than the airport. It never claimed to be otherwise. But getting into the city was a chore.

My husband and I stayed at the hotel for two nights and thought that it was a great place to stay. When we checked in, the hotel staff was very helpful with taking our luggage to our rooms. Then they made a reservation for dinner for us and took the time to show us how to use the subway system. The subway was right outside the hotel, so that was convenient. It does take about an hour to get to downtown by using the subway, but it was better than driving in everytime.

Bu konuk bir yorum yazmadı.

The service we received was truly exceptional. The room and amenities were terrific. I even tried to stump the valet with questuions but he (Tom) was very precise with his answers. The room was very clean. The pool was perfect. Overall, our stay there was far better than anticipated. Thanks for the memories!